Orange Technologies is one of the leading IT Services and Support company in Tanzania. We offer comprehensive IT solutions to any or all business sizes, across all industries, as we firmly believe that it’s a demand for all. Customers trust us to provide them proactive IT support that permits our clients to target their core business whereas we keep their system up and working. We support them in their daily IT operations and keep their networks secure.
Orange Technologies perceive that your business has distinctive necessities in terms of IT support, thus we tailor-make our IT services packages. What Orange Technologies never can comprise on is fast, economical and well documented IT support whereas keeping our clients well enlightened. each task we tend to do, each issue we resolve, each recommendation we do is grounded in solid analysis, expertise and tools we use that keep our client going forward with success.
Orange Technologies provides a large veriety of Support solutions to assist your business reach its desired goals and objectives. we tend to ar full-fledged in several areas and provide dominant support in terms of technical data, providing first-class business solutions and conjointly offer a managed 24/7 service. we provide cross purposeful support to several businesses, with our services as well as Email Management, Network Installation, Disaster Recovery, Upgrades & Migrations, Server & Network Management, Remote operating and Security.
MANAGED SERVICES
Orange Technologies prides itself in provide award winning Managed Services for our clients. Managed Services is far more than providing essential onsite and remote support. Orange Technologies combines essential IT support services with in-depth understanding of our clients needs, short and long term, similarly as external influences like IT Security and legislation to supply a solid roadmap to our clients
ANNUAL MAINTENANCE
Annual Maintenance, AMC, is core to any or all Orange Technologies Services. but a lot of IT Support is custom-made . Orange Technologies needs to respond to and resolve essential onsite and remote support services. once Technology doesn’t work – you need it mounted at once. Orange Technologies understands this and our engineers, helpdesk, provision and management have just one crucial task + compass operating quickly and expeditiously.
HELPDESK
For most of our clients, the Orange Technologies service team is that the 1st point of contact when there’s a problem. Our service team not only provides clear communications however conjointly has a few years of expertise to assist resolve the IT issues. a part of the service is that the folks you don’t see or perhaps speak, that have even a lot of expertise and ar specialists within the claim – the Technical team. The Orange Technologies Technical team is an element of service however provides technical help to both our Onsite engineers and service.
ONSITE SERVICE
A number of Orange Technologies clients have requested Onsite engineers wherever we tend to work with our clients to make sure the correct person and skillset is provided. In several cases we discover that a part-time instead of a full time Onsite engineer can a lot of cost-effectively resolve time vital drawback. In several cases a well-executed technology roadmap using Managed Services, can even eliminate the requirement for Associate in Nursing onsite engineer. In Orange Technologies we tend to pride ourselves in clear communication and fast resolution.
IT POLICIES
Orange Technologies will facilitate custom build and implement Policies and Procedures. Policies and Procedures is that the structured thanks to describe our clients method from Standards to Backups, from Hiring to Dismissing – Policies and Procedures is commonly the sole means our clients will document and improve internal furthermore as external processes. Orange Technologies uses constant Policies and Processes to make sure award winning IT Support.
IT CONSULTANCY
Based on our many years international expertise, Orange Technologies has accumulated a wealth of expertise that may enable our client that profit vastly by doing it the correct means 1st time, saving money and precious time. we have a tendency to cowl style and practice for the whole technology spectrum together with IT, Cyber Security, Security and Audio Visual, having worked with leading good Governments, Multinationals and also the academic sector.